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Focusing on Innovation & Automation Testing Framework Service to a Century old P&C insurance company

About the Client

The client is a market-leading specialty insurer that offers a wide range of property and casualty insurance products to corporations.

Client Challenges

  • Absence of robust testing processes and methodologies for Agile testing
  • Extremely high TAT that led to mounting hiring costs

Solutions

  • Created an Evaluation Framework focusing on core attributes – Aspiration to rise, Engagement to commit, and Ability to be effective.
  • Complex systems and 3rd party systems to be integrated, such as Dun & Bradstreet, the Medical State Board, Billing Applications, and Verity.
  • No test automation is being adopted for functional or regression testing.
  • No innovations were made in testing, and every test activity was done manually. Test accelerators are not being used for complex business scenarios. For example, PL Rater Harness was undergoing enhancement for the E&O Line of Business, which had to be validated for 52 states with 40+ rating factors with aggressive timelines.
  • Not having a defined test approach and testbed for testing analytical models, specifically predictive models.

Impact Created

  • 50% regression effort is saved by automation using UFT
  • Development of Selenium Automation Framework (keyword-driven), which can facilitate automation right at the design phase. The framework can automatically build scripts based on reusable components
  • Hired 30 female engineer employees within 45 days.
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