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Overcoming Challenges in Retail Associate Transition and HR Operations for a Denim Industry Leader

About the Client

Renowned Denim Fashion House

Client Challenges

  • Replacing contract workers with 50 retail associates posed a significant challenge for the client, necessitating a reliable service provider to ensure a smooth transition and successful onboarding.
  • The client sought to streamline attendance tracking, leave management, and sales incentives for the retail associates, requiring a service provider with robust capabilities in payroll and HR management.

Solutions Provided

  • Introduced WorQ, an all-encompassing mobile application for comprehensive employee lifecycle management.
  • Revolutionized attendance tracking, sales productivity monitoring, and report generation through the bespoke WorQ system, tailored to meet the client’s unique requirements.
  • Utilized an integrated approach for better manpower management and strategic allocation.
  • Maximized productivity and operational efficiency through the integrated approach.
  • Enabled swift decision-making and facilitated proactive adjustments through a fast and reliable tracking system.

Impact Created

  • Demonstrated exceptional capabilities by successfully placing over 50 highly qualified retail staff members across multiple outlets within a span of just one month.
  • Provided invaluable support for various contract roles such as warehouse assistants, pickers & packers, and Customer Service Executives.
  • Achieved a remarkable improvement in the placement rate by 50%.
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